AVI-SPL has appointed Ken Peterson and Lance Bowers as senior vice presidents of operations for its new regionalized east and west territories in the U.S.
Peterson and Bowers have a combined 35 years’ experience in the services industry with a customer-focused background. Both most recently worked at companies with a security focus.
Peterson, who will spearhead the East, and Bowers, overseeing the West, “offer proven records in developing effective procedures to enhance customer experience,” according to the AVI-SPL announcement.
“In their new roles, the two will be tasked with energizing key customer-based ingenuities, including internal and external feedback and knowledge building,” according to the announcement. Other responsibilities for Peterson and Bowers will involve “scaling the services infrastructure, as well as developing new service functions and revenue opportunities.”
“Both men have an established skillset for developing efficient procedures that boost customer and employee confidence,” said Jeff Davis, chief operating officer of AVI-SPL in the announcement. “We are continuously looking for ways to advance customer experience and adding the talent of these two will be highly beneficial to us in that aspect.”
Peterson and Bowers join Mark Linton, who will focus on the full scope of AVI-SPL’s strategic initiatives while leading the new central U.S. region.
“The lure of AVI-SPL is not just its history or current status as industry leader, but the progressive attitude and inventiveness the company exhibits,” said Peterson, who previously worked Red Hawk Fire & Security, in the announcement.
Bowers, formerly of Kratos Defense & Security Solutions, added in the announcement, “Your customers want to know that just because a project is complete, your work is never done. Keeping them up-to-date and on the cutting edge is just as important as the initial implementation.”
