Women in the AV industry have long been trailblazers, breaking barriers, driving innovation and shaping the future of technology and integration. Their vision, leadership and expertise have left an enduring mark, inspiring progress across the field. This International Women’s History Month, Commercial Integrator is proud to honor their achievements with a special series. Throughout the month, we’ll be shining a light on some of the most remarkable women in AV, celebrating their contributions and sharing their stories to inspire and empower others in our industry.
Here, we spotlight Kim Jewkes, Credit Manager, Listen Technologies. Jewkes shares her journey into the AV industry, highlighting the challenges of learning a new sector and the importance of mentorship. She credits Listen Technologies’ President and CEO, Maile Keone, as an influential mentor. She also expresses pride in achieving a 100% collection rate and emphasizes the industry’s potential through continued focus on accessibility and innovation. Read #HerAVStory below.
Interview with Kim Jewkes, Credit Manager, Listen Technologies
Commercial Integrator: How did you get into the AV industry?
Kim Jewkes: I worked in office management in automotive and healthcare before joining Listen Technologies. I knew it was a great company, and it seemed like a good fit for my skills.
CI: Have you encountered any difficulties or obstacles in your AV industry career?
Jewkes: Learning a new industry was a challenge, especially the financial side of AV and dealers versus electrical companies and tax implications. But I asked questions, learned as I went, and adapted quickly.
CI: Whom would you point to as the most influential and helpful mentors in your career? What did they do to help you?
Jewkes: Our President and CEO, Maile Keone, has been an incredible mentor and leader. It’s inspiring to see women in top leadership roles, and she sets a great example of strength, vision and innovation. Her guidance has helped me grow in my role and feel empowered in my career.
CI: What is your proudest career accomplishment?
Jewkes: Achieving a 100% collection rate as Credit Manager over my first three years with the company. It took persistence and good communication to make it happen while keeping customer relationships strong.
CI: What do you love most about working in the AV industry?
Jewkes: I love working for a company that makes a difference by improving accessibility. Plus, the industry is always evolving, which keeps things interesting.
CI: How can the AV industry become even better?
Jewkes: By focusing on accessibility and innovation — not just for the hearing loss community, but for everyone — we can continue to improve the AV experience. Making technology easier to use and bringing in fresh ideas will help the industry grow.
Would you like to nominate a peer or colleague — or perhaps yourself! — to be featured in this #HerAVStory series? If so, just email Dan Ferrisi, group editor, commercial and security, Emerald, at [email protected].
